The Classic Fit support

How can we help?

Find quick answers about delivery, returns, sizing and looking after your Classic Fit garments.

Shipping

Delivery options

Orders are packed and dispatched from our warehouse in Ripon, North Yorkshire. You will receive a dispatch email when your order is on its way.

United Kingdom Royal Mail 48 · £2.99 2–3 working days · Free over £30
European Union International Priority · £9.99 5–10 working days · Free over £80
United States International Priority · £9.99 7–14 working days · Free over £80
Everywhere else International Priority · £11.99 7–14 working days · Free over £80

Delivery times are estimates after dispatch. If your parcel is late, allow a couple of extra working days before raising a request.

Returns & exchanges

30-day returns

You have 30 days from receiving your order to start a return.

  • Clothing must be unworn, unwashed and returned with its original tags and packaging.
  • Other items must be unopened, unused and in undamaged packaging.
  • Custom-made or personalised products cannot be returned for a wrong size or change of mind.
  • Faulty, damaged or incorrect items can always be reviewed by our support team.

Eligible refunds are returned to the original payment method after inspection.

Fit & sizing

Size guide

Measure around the fullest part of your chest and around your natural waist. If you are between sizes, choose the larger size for a little more room.

The Classic Fit body measurements in inches and centimetres
Size Chest Waist
S36 in / 91 cm29 in / 75 cm
M40 in / 101 cm31 in / 80 cm
L44 in / 112 cm33 in / 85 cm
XL48 in / 122 cm35 in / 90 cm
2XL52 in / 132 cm37 in / 95 cm
3XL56 in / 142 cm39 in / 100 cm
4XL60 in / 152 cm41 in / 105 cm

You can also open the size calculator from the size selector on any product page.

Order help

Changes and order issues

  • Need to make a change? Contact us as soon as possible. We may be able to help if the order has not been dispatched.
  • Missing or incorrect item? Check the items listed in your dispatch email, then raise a request with your order number.
  • Order not delivered? Check your dispatch estimate and allow a couple of extra working days before reporting it as lost.

Product care

Keep your fit looking fresh

  • Turn garments inside out before washing.
  • Wash on a gentle cycle at 30°C or cold.
  • Avoid hot water, bleach and harsh detergents.
  • Air-dry flat or on a hanger; do not tumble dry.
  • Always follow the care label supplied with your garment.

Still need a hand?

Make a support request

Use our support portal for returns, exchanges, delivery problems, damaged items or anything else you need help with. Have your order number and email address ready.

Go to the support portal